Yes, we can organize shipping to Hawaii, Alaska, PR, but extra shipping cost will be required. Please contact us for a quote.

If you placed the order on Amazon, Walmart, Home Depot, etc, the quickest way to resolve the issue is to contact the seller directly through the platform.

Alternatively, you can provide us with the below order details, and we will forward them to the appropriate team.

Where did you buy it? / Order number/ Product name/ Quantity/ Comments

We have warehouses in California, Texas, New Jersey. After you order, it typically takes 4 to 10 days for shipping and delivery. We use FedEx/ UPS / USPS to deliver your items. If there's any delay in fulfilling your order, we'll contact you via email. Please ensure that the email address provided in your order is valid and can reach you.

Verify your email address: Ensure the email address you provided in your order is valid and can reach you.

Check your spam or junk folder: Sometimes, confirmation emails may end up there.

Confirm your payment: Make sure your payment was successfully processed, as cards can occasionally be declined due to authorization failures.

If there are no issues with the above steps, please email us at info@anleolife.com for further assistance.

If your card was declined, here are a few things you can check:

1. Check card details: Ensure your card number, expiration date, and CVV code are entered correctly.
2. Check available funds: Verify that your card has enough funds to cover the purchase.
3. Authorization issues: Sometimes, payment can be declined due to issues with your card's bank or payment provider. Contact your bank or card issuer to check if there are any restrictions or issues with the transaction.
4. Try a different payment method: If the issue persists, you can try using another payment method.

If you continue to experience difficulties, feel free to reach out to us at info@anleolife.com, and we'll be happy to assist you further.

Sorry, we don’t currently support placing orders over the phone. We can assure you that our website is completely safe for online transactions. We use secure payment systems to protect your personal information, and you can place orders with confidence.

If you have any questions or need assistance with the ordering process, please don’t hesitate to reach out. We’re happy to help!

Our email subscription discount code is automatically generated and sent by auto-mail system, but sometimes it might end up in your spam folder. If you can't find it there, no worries! Feel free to use the code GDB10KY on checkout page for a 10% discount as our way of making it up to you.

Thank you for your interest in our products. At this time, we do not offer a specific military discount. However, we often have promotions and special offers available to all our customers. Please feel free to check our website or subscribe to our newsletter to stay updated on any upcoming deals.

We truly appreciate your service and your understanding. If you have any other questions, feel free to let us know—we’re happy to help!